Returns & Exchanges

At Bayemeyc Jewelry, we want you to love your purchase. If your order isn't quite right, you may request a return within 14 days of receiving your order.

Return Period

You may request a return within 14 days from the date your order is delivered.

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition

• Be free from damage, scratches, stains, perfume, or other signs of wear

• Include its original packaging and accessories

• Be in a condition that allows it to be resold

Items that have been worn, used, damaged, altered, or returned with visible signs of wear are not eligible for a return.

How to Request a Return

You can easily submit your return request directly through our online store.

Log in to your customer account and select the order you would like to return. From there, follow the return request instructions provided by Shopify.

Once your return request is submitted, our team will review it and provide the necessary return instructions.

Please do not send your item back before your return request has been approved and you have received return instructions from us.

If you are unable to submit a return request through your customer account, please contact us at info@bayemeyc.com or via WhatsApp at +90 538 592 76 00, and we will be happy to assist you.

Return Shipping

For returns due to a change of mind, wrong size, or simply deciding that the item isn't right for you, return shipping costs are the responsibility of the customer.

If your item arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible. In these cases, Bayemeyc will review the issue and, where applicable, cover the return shipping cost or provide an appropriate solution.

We strongly recommend using a trackable shipping service when returning an item. Bayemeyc is not responsible for items lost or damaged while being returned to us before they reach our return address.

Return Inspection

Once your return arrives, our team will inspect the item to ensure that it meets the conditions outlined in this policy.

If the return is approved, your refund will be processed.

If an item does not meet our return conditions, the return may be rejected and the item may be sent back to the customer.

Refunds

Approved refunds will be issued to the original payment method used for the order.

We will process your refund within 5 business days after your returned item has been received and approved.

Once the refund has been processed, the time it takes for the funds to appear in your account depends on your bank or payment provider.

Exchanges

We are happy to assist with exchanges when possible.

Because our pieces are produced and stocked in limited quantities, exchanges are subject to product availability.

To request an exchange, please contact us within 14 days of receiving your order.

The returned item must meet the same condition requirements described in this policy.

If the requested replacement is unavailable, we will arrange a refund for the returned item.

Order Cancellations

If you need to cancel your order, please submit your cancellation request as soon as possible.

Cancellation requests can only be accepted before the order has been shipped.

Once an order has been shipped, it cannot be cancelled. However, you may request a return after receiving the order, provided that the order meets the conditions and time period of our Return Policy.

Because orders may be processed shortly after purchase, we cannot guarantee that a cancellation request will be received before shipment.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an item different from the one you ordered, please contact us within 7 days of delivery and include photographs of the item and packaging.

Our team will review the issue and provide instructions for the next steps.

Please do not return a damaged or incorrect item before contacting us.

Final Sale & Personalized Items

Items clearly marked as Final Sale are not eligible for return or exchange unless they arrive damaged, defective, or incorrect.

Personalized or custom-made items are also not eligible for return or exchange unless the item arrives damaged, defective, or does not match the personalization requested.

Contact Us

If you have any questions about returns, exchanges, or cancellations, please contact us:

Bayemeyc Jewelry

Email: info@bayemeyc.com

WhatsApp: +90 538 592 76 00